"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."
How would you feel if a person is yelling at you on the phone?
I would feeling understanding because that person is upset. I would simply apologize for the inconvenience.
I have a question. What do you suggest me buy which New York State GED study guide? I will take Customer Field Representative exam on May 18th.
When do they drug test?