Business executives look to HR coordinators to help their companies run smoothly by managing issues related to employment, compensation, and employee relations. Expect a lot of behavioral questions that will evaluate your organizational and interpersonal skills as well as scenario questions that will test your ability to handle different kinds of employee conflicts.
Describe how you handled a difficult employee relations issue
I had to speak with an employee about personal hygiene due to complaints from other staff members. The meeting was very difficult because the employee became emotional. I had to calm the employee down first then get to the heart of the issue. I had to gover the basics of hygiene with an adult.
I once encountered an issue with an employee who had too many absences. I found that the best way to handle the situation was to communicate with the employee in order to try to correct the issue before simply recommending to management to think about terminating employment.