Customer Service Representative Interview Questions in Burlington, MA | Glassdoor

Customer Service Representative Interview Questions in Burlington, MA

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

Top Interview Questions

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What does your dream job/role look like?

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Given an example of when you had too much work and how did you time manage?

Would you stick around for a while or is this just a Summer job for you?

1 Answer