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Business service officer Interview Questions

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If faced with violence from the juveniles how would you handle it?

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There is no right answer other than making sure to articulate that it is unacceptable to strike a resident in anything other than the most extreme situations.

Instantly try to restrain and calm

As a JPO, it is your duty to gain total control of a violent situation with the least amount of force as possible as quickly as possible. Many juveniles resort to anger due to an inability to understand the thoughts and feelings they are experiencing; that is why it is crucial to maintain control and attempt to diffuse the situation to prevent further escalation.

What would you do to prepare your self for court? How to deal with a upset parent? How do you prioritize your time management skills?

2 Answers

If you are faced with multiple tasks, which would you prioritize first, second and third? Time sensative task, customer impact task or internal date and time sensative task.

2 Answers

What knowledge did I have about the Clery Act?

2 Answers

You show up to a burglary call, your partner gets shot and falls to the ground while the burglar runs away. What do you do?

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Can I balance a high stressed work environment and role being that I was a single mother.

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They asked a question that was somewhat confusing at the time but made a lot of sense later. They asked how I would deal with monitoring the work done by payroll administrators even as I was not their supervisor but was still responsible for the accuracy and quality of their work. Ironically, this question rang in my ears for a long time--it was definitely a dilemma.

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How would you bring in the business when the market is dry?

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Why are point to point VPNs not exactly the best way to connect LANS

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Provide a process improvement example. Which skill set is more important? Critical thinking, effective communication or attention to details

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