Call Center Interview Questions in Calgary, AB | Glassdoor
Call Center Interview Questions in Calgary, AB, Canada

Call Center Interview Questions in Calgary, AB, Canada

"Call center representatives are masters of communication. Employers are looking for candidates who have superb customer service skill and can easily explain issues to clients without face-to-face contact. In preparation for an interview, make sure you are well-versed in the company's operations and main products. They may ask you to sell them a product or role-play a scenario with an irate customer."

Top Interview Questions

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Asked me how I would handle customers who called and asked a question I didn't know about. Or how I would handle a customer with complaints.

1 Answer

List the steps I would go about in helping the customer in the numerous situations.

why are you interested in this position What are your duties at your current position and how would you apply them

What interested you in our company?

1 Answer

Why do you want to come to Portugal? How do you respond to lots of calls waiting? How do you deal with difficult conversations? Your strength and weaknesses.

15 of 5 Interview Questions