"Assistant managers are needed in every industry to provide leadership and management support. Employers are looking for candidates with strong teamwork and organizational skills. In an interview, be ready to discuss your leadership experience, conflict management abilities, and knowledge of the industry for which you are applying."
What's the difference between a great customer experience & a legendary customer experience
"a great experience is a customer getting what they wanted fast and accurately, a legendary experience is when they get more than they intended to and walk away equally happy"
"a great customer service experience is when a customer gets what they want, when they want it - a legendary customer experience is an experience so great it turns the customer into a promoter and evangelist for the company, telling all his/her acquaintances about the wonderful experience they had".