Call center agent Interview Questions | Glassdoor
Call center agent Interview Questions

Call center agent Interview Questions

"Call center agents are masters of communication. Employers are looking for candidates who have superb customer service skills and can communicate clearly either online or over the phone. When preparing for an interview, make sure you are well-versed in the company's operations and main products. You may also be asked to role-play selling a product or dealing with an irate customer."

Top Interview Questions

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If your supervisor asked you to do something dishonest what would you do?

4 Answers

if it is for the good of the company,i will obey my supervisor.

If it's in her his on good.. then I don't obey If it's for the company.. then I do it!

You would tell the Supervisor that you do not feel comfortable in doing anything dishonest. They you go to upper management

How do you handle rude costumers?

2 Answers

Send money

2 Answers

Why do you want to work for Sykes.

2 Answers

What was something you did not like about your last job?

2 Answers

What made you want to work for Caesars Entertainment?

1 Answer

Work experiences

1 Answer

Can you tell us a little about yourself?

1 Answer

What was my goals?

1 Answer

Why are you looking to leave your present employer?

1 Answer
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