Call Center Customer Service Representative Interview Questions | Glassdoor

Call Center Customer Service Representative Interview Questions

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Call center customer service representative interview questions shared by candidates

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Explain to me a time that you used a skill that you previously learned in school or elsewhere.

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I had to administer first aid on a tourist that had hurt themselves while on a tour I was guiding.

"...been convicted of a felony.." "...have you been arrested..." "...Would you care to elaborate?"

1 Answer

Why do you want to work for Verizon?

2 Answers

What cartoon character would you be if you were one.

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These are samples: *Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way. *Describe a time when you were faced with a stressful situation that demonstrated your coping skills. • Give me a specific example of a time when you used good judgment and logic in solving a problem. • Give me an example of a time when you set a goal and were able to meet or achieve it.

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what can you bring to the company

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why do you want to work for IQOR?

1 Answer

Name a time when there was mis-communication on a current or previous job?

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Why did you leave your last job?

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What I can bring to the job

1 Answer