Call Center Customer Service Representative Interview Questions | Glassdoor

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Call Center Customer Service Representative Interview Questions

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Call center customer service representative interview questions shared by candidates

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what can you bring to the company

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Explain to me a time that you used a skill that you previously learned in school or elsewhere.

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These are samples: *Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way. *Describe a time when you were faced with a stressful situation that demonstrated your coping skills. • Give me a specific example of a time when you used good judgment and logic in solving a problem. • Give me an example of a time when you set a goal and were able to meet or achieve it.

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Do I think watching pornography on work computer is OK sometimes? (or something to this nature) Is it OK to sometimes pass around racial or sexual jokes or emails at work? Do I flirt or put my hands around someone at work I may be sexually attracted too? Ridiculous questions, uncomfortable. I was beginning to wonder where and what I was really applying to. I have never had this experience at a job let alone final expenses insurance claim position.

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"...been convicted of a felony.." "...have you been arrested..." "...Would you care to elaborate?"

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Why did you leave your last job?

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Where is Yellowstone National Park located?

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How would you present, and gain clients, to your mobile car washing business?

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Name a time when there was mis-communication on a current or previous job?

1 Answer