Call Center Interview Questions | Glassdoor
Call Center Interview Questions

Call Center Interview Questions

"Call center representatives are masters of communication. Employers are looking for candidates who have superb customer service skill and can easily explain issues to clients without face-to-face contact. In preparation for an interview, make sure you are well-versed in the company's operations and main products. They may ask you to sell them a product or role-play a scenario with an irate customer."

Top Interview Questions

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Have you ever had to work with anyone you did not get along with at a previouse job.

1 Answer

Do I have children or do I live on my own.

1 Answer

Do you have any experience?

1 Answer

How do you manage your time. Not difficult, but to me it was unexpected.

1 Answer

What is something that you can use to improve your job?

22 Answers

Tell me about a difficult coworker

1 Answer

How many years do you think you have left to work?

1 Answer

What makes a good call center agent?

1 Answer

all the questions where standard. nothing out of the norm, but there was a sales call roll play that was easy to pass.

1 Answer

"Tell me where you see yourself in 5 years"

1 Answer
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