Call Center Interview Questions | Glassdoor
Call Center Interview Questions

Call Center Interview Questions

"Call center representatives are masters of communication. Employers are looking for candidates who have superb customer service skill and can easily explain issues to clients without face-to-face contact. In preparation for an interview, make sure you are well-versed in the company's operations and main products. They may ask you to sell them a product or role-play a scenario with an irate customer."

Top Interview Questions

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Why do you want to move department?

1 Answer

Unexpected question: Can you type while talking on the phone?

1 Answer

What at this time the amount I would accept?

1 Answer

Why do you want to work here? Where do you see yourself in 5 years? What is a goal that you accomplished that was hard to do?

1 Answer

How will you treat our elderly customers?

1 Answer

What was my stress level and could I perform in life and death situations?

1 Answer

Tell me about a difficult coworker

1 Answer

Why do you want to work at Conduit Global? What is your typing speed? Are you willing to take a drug test? Are you willing to have a background check? Have you worked in Customer Service before?

1 Answer
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