Call Center Representative Interview Questions | Glassdoor

Call Center Representative Interview Questions

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Call center representative interview questions shared by candidates

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What is something that you can use to improve your job?

22 Answers

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Have you heard anything back about the job yet? Im in the exact predicament as you

No, well knowing that someone else is out there makes me feel a lot better lol... I did email and I left a message with my recruiter but so far no response. Did you receive email saying you qualified on interview?

What type of experience do you have?

6 Answers

What is the first thing that you do when a customer is enraged on a call?

3 Answers

Could I commit to working evenings, Saturdays AND Sundays?

3 Answers

How does you previous work experience relate to the position you are applying for?

3 Answers

Give a brief overview of your work history.

3 Answers

Questions about knowledge of Role and Behavior questions, also what am I looking for and what are my goals.

2 Answers

If you didn't have to work, what would you do?

2 Answers

Why do you want to work in a call center?

2 Answers

If you were on an ISS for 5 years circling Saturn, describe what your day would be like.

2 Answers
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