KFC Interview Question: can you recount a situation w... | Glassdoor

Interview Question

Customer Service Team Member Interview Sydney (Australia)

can you recount a situation where you received bad customer

  service?
Answer

Interview Answer

1 Answer

1

I actually found out how you could receive the full 3 marks off the sheet afterwards, being: The candidate recounts a situation in which they received bad customer service, and provided a remedy for the situation.
i.e - at maccas they gave me the wrong change, so i immediately approached the cashier and alerted him of his mistake, and i received the correct change

Interview Candidate on Jan 2, 2016

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