car rental agent interview questions shared by candidates
I went into the interview cold. She introduced herself and told me that she was with Enterprise Holdings. She explained a bit about the company, and then came behavioral questions and resume questions. She hit the regular questions such as "Can you explain a difficult time with a customer?", "What role do you play in a group of people", and "What is your best personal accomplishment?". Some of the more resume type questions were her trying to see if I would answer with definitive numbers (I am a finance major, and she asked right away).
I answered the questions according to place in the prior section. I explained a time with a customer which had been with the company for a very long time, and how I handled an issue that hadn't been handled in two years time. How prompt I was with figures and numbers was what the interviewer was looking for. The role in a group of people I answered that I preferred to be a team player, and positioned myself to be a facilitator. It seemed like she was forcing me to call myself a leader, and I decided not to.
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