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Care Associate Interview Questions

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Do you shop at PetSmart over Petco or other stores? Why?

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When I was fostering a puppy, I'd shop at a local PetSmart. Although Petco was directly next to my house, I chose to shop at PetSmart because of the services I was provided during my visit. They made me feel comfortable and made me feel like I wanted to come back.

We like to cross-train our employees so you can work in other positions, incase someone's unavailable to ring a customer up at the register. One thing you'll have to do is grab crickets for customers. Will you be able to grab the crickets or would you be too afraid?

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What animals have you owned or worked with? (This may help with the position that you've applied for)

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Describe a time when your lack of preparation hindered your performance. How did you react and what did you do?

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Give me a situation where you didn't know the answer to a question?

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Name something that you had to learn recently

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What was the best part you liked about working at your last job and your least favorite

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If there is a policy that I didn't agree with, how would I handle it?

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All interview questions should be answered in STAR format. Tell me about a situation where company ethics had to be applied.

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When being interviewed for my management position later on, I was asked how I would respond to a situation in which the customer was very upset about something and was making a scene in the middle of the store.

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