Care Associate Interview Questions | Glassdoor

Care Associate Interview Questions

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When being interviewed for my management position later on, I was asked how I would respond to a situation in which the customer was very upset about something and was making a scene in the middle of the store.

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I said, "Well I wouldn't cry about it!" They laughed and gave me the position.

the classic "tell me about time when..." questions

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Tell me about a time when a policy was changed at work and how did you handle the change.

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What do you see in Petsmart that's better than our competitors like Petco?

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Describe a time when your lack of preparation hindered your performance. How did you react and what did you do?

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What would your current boss say about you?

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Explain a time you had to deal with a difficult customer; what is the best customer service you have ever provided

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Why did you choose Petsmart?

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How are you with multitasking?

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What are your hobbies?

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