Cashier Interview Questions

"Employers are looking to hire cashiers with great customer service skills and experience handling cash. In preparation for an interview, come ready to answer role-play questions that will assess your ability to appease difficult customers under stressful circumstances. Make sure to showcase a positive and easy-to-work-with attitude that will convince your interviewer you're right for the job."

Cashier Interview Questions

Cashier Interview Questions

Employers are looking to hire cashiers with great customer service skills and experience in handling cash. In preparation for an interview, come ready to answer role-play questions that will assess your ability to appease difficult customers under stressful circumstances. Make sure to showcase a positive and easy-to-work-with attitude that will convince your interviewer you're right for the job.

53,533 Cashier interview questions shared by candidates

Top Cashier Interview Questions & How to Answer

Here are three cashier interview questions and how to answer them.

Question #1: How would you handle a rude customer?

How to answer: Cashiers must be able to handle difficult customers professionally. This question allows interviewers to understand how you work under pressure. Discuss the steps you would take to resolve customer issues on your own. You should also describe any circumstances that would require the help of a manager.

Question #2: What would you do if a coworker called off sick and left you working alone?

How to answer: Being short-staffed is a common problem in retail industries. This question allows employers to assess your ability to work efficiently and provide excellent customer service during short-staffed shifts. Emphasize your desire to provide polite service and the willingness to consult a manager when you need assistance.

Question #3: Are you comfortable handling money?

How to answer: Handling cash and credit cards is a key aspect of a cashier's job. In your answer, discuss your experience managing money and balancing a cash drawer. Be sure to include any work experience you have with common retail technologies such as credit card readers and barcode scanners.

Top Interview Questions

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Lowe's Home Improvement
Cashier was asked...January 25, 2013

How would you handle a rude customer

5 Answers

Be courteous and professional, smile and acknowledge his/hers concerns and try to resolve the issue. Less

not raise my voice, stay calm

Apologize for frustration, construct a solution.

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Target
Cashier was asked...February 5, 2014

"A customer is buying cans of vegetables that are ringing up at $0.75, but she insists they were on sale for $0.35. What would you do?"

4 Answers

Ask for help to get a price check and tell the customer it will be quick.

I will call the manager and they can help me to do something about like changing price. Less

I would do price checking

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Best Buy

Explain the perfect manager in your opinion.

4 Answers

A manager that is not just about "sales" and is invested in their employees as well as the company. Someone approachable and can tell me when they want things done in a specific way. Less

A manager who does he/her job right but allows others to succeed and tell the employee their weaknesses Less

Hey are you still hiring

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KFC

What would you do if there was a line of angry customers and the person infront was taking a long time to order?

3 Answers

i'll suggest current customer to have menu card, take some time and then come back with his/her order,meanwhile i'll apologize to waiting customers and start taking there order n also do some upselling. Less

I would suggest the customer have any of the specials or just ask if they'd like to try something and hopefully get them to make a choice Less

I would apologize to the customers, ask for help and suggestive sell to the person that was undecided on their order. Less

ALDI

Explain to me a time in a past job where you stepped up as a manager

2 Answers

I used an example from the Army.

Use an example that demonstrates your leadership skills and willingness to take initiative. Stepping up means finding solutions, not excuses. For example maybe there was an issue that coworkers would complain about ("somebody should do something about this") and you were able to find a solution on your own. Less

What do you know about vegan, gluten free, kosher, etc diets?

2 Answers

Ansered with personal knowledge of trying various diets and own research into these foods. Knowledge of nutritional benefits and what can or cannot be in (insert diet here) is important. Less

Answered with personal knowledge of trying various diets and own research into these foods. Knowledge of nutritional benefits and what can or cannot be in (insert diet here) is important. Less

McDonald's

are you able to stand for

28 Answers

Can stand 5 hours

Yes, I can

Yex

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Costco Wholesale

Why do you want to work at Costco?

15 Answers

I like the way Costco is organized. The customer service is very friendly and helpful. Less

The reason that i would like to worked.one is nationwide and the company take pride on the product that is sold for business. And they sale items THAT other stores don't sale .and it dose it offer great benefit for they worker's and quality is what matter for most people and buyers. It dose make a big differences. Thank you . Less

My family and I shop at Costco retail stores everywhere we go. It's always clean fresh and friendly and that's a company I would take pride in working for. I'm very energetic and I have good skills, plus I'm always available when ever needed. I look forward to be given a chance to be part of this team. Less

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Sam's Club
Cashier was asked...December 3, 2019

are you able to work weekends

15 Answers

Yes

Yes

Yes

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Mercury Drug

ARe you willing to be assigned in the far places?

12 Answers

yes

Yes Ma'am/Sir

Yes, I'm willing to be assigned in far place Mam/Sir...

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