Casualty Claims Interview Questions | Glassdoor

Casualty Claims Interview Questions


Casualty claims interview questions shared by candidates

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Tell me about a specific time you exceeded customer expectations.

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I told him about a time where disaster (failure to uphold the requirements of our contracts) was averted because, as supervisor, I went out of my way to nip the problem in the bud and communicate with those involved. And then after communicating about what was happening, and how we were going to fix it, and what our timeline was, how we worked very hard until the crisis had past.

The questions are behavioral because you are mostly dealing with people in the scope of the job. What is your biggest accomplishment? Name a time when you went above and beyond for a customer.

Tell me about a time that you had to develop a presentation. The wraparound question - tell me why you are the best person for this position given your skills and experiences.

Describe a time an action you took created positive change in the workplace.

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What was your greatest accomplishment-what made you feel like an all-star.

1 Answer

Name a time when you had a unpleasant customer and what did you learn from it?

Tell me about a specific time where you worked as part of a team to perform better than you would have as an individual.

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