"When hiring a center director, companies are looking for employees who excel at communicating and marketing. Depending on the type of center that you are interviewing for, it is likely that you will be tested on your knowledge of that specific industry. Be prepared to speak to both your successful and unsuccessful projects from the past, as well as how you have previously dealt with difficult customers. Through your management style, show that you can handle challenges well and work with a diverse range of people."
How would you handle a dissatisfied parent?
Parents can get very upset when it comes to their children. So if they are dissatisfied we have to find out from the parent what is going on and in what way do they feel the issue can be resolved to their satisfaction. As a manager, if its something that can be done, then make it happen.