"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."
Describe a time when you had to work as a team.
Explained my situation satisfactorily to the interviewer.
Use a Situation-Task-Activities-Results (STAR) approach. Focus on a brief outline of the process and the results that you brought in.