Guest Service Agent Interview Questions in Chicago, IL | Glassdoor

Guest Service Agent Interview Questions in Chicago, IL

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Guest service agent interview questions shared by candidates

Top Interview Questions

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Recall a time you dealt with a difficult guest

Describe a time when you had to deal with a difficult customer and what did you do to resolve the situation?

How do you make upset guests happy?

1 Answer

Give me an example of how you proactively anticipate a guest's needs.

What would you lie us to know about you, that is not on your resume?

How would you handle an upset customer in a difficult situation?

Tell me about a time you dealt with a anger guest and how you solved their problem?