"Employers want operations managers with the leadership, managerial, and interpersonal skills to effectively manage daily operations, evaluate operational costs, and make personnel decisions. Be prepared to discuss your management style as well as your experience handling conflicts and motivating teams to meet deadlines. You should also be ready to answer operational questions such as how you would improve processes to cut costs. A bachelor's degree in management or a similar field of study is required, with a master's degree being ideal."
How would I handle a pending promotion for an employee?
I would sit down with them and discuss the preliminaries: they're up for promotion, list the responsibilities I'm looking for in my supervisors, list what they needed to work on specifically as well as what they're doing right already, and then give them the perspective date of when the promotion would occur.