Customer Service Interview Questions in Cincinnati, OH | Glassdoor
Customer Service Interview Questions in Cincinnati, OH

Customer Service Interview Questions in Cincinnati, OH

As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.

Top Interview Questions

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My age..

2 Answers

The interview was extremely simplified

Thats illegal! lol

What was one of the most challenging things that you have dealt with and how did you deal with the situation.

1 Answer

Why do you feel that it's important to be available on short notice? (On-call scenario)

1 Answer

They don't ask you hard questions.

1 Answer

Can you travel?

1 Answer

interview was very simple and straightforward, why do you feel you are qualified for this position and what experience do you have?

1 Answer

Why you applied for a job at kohls?

1 Answer

How in past jobs have you dealt with upset customers?

1 Answer

Past Experience

1 Answer