Customer Service Interview Questions in Cincinnati, OH | Glassdoor
Customer Service Interview Questions in Cincinnati, OH

Customer Service Interview Questions in Cincinnati, OH

As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.

Top Interview Questions

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Can you travel?

1 Answer

She simply asked, "do you want this job or not?". Mind you it was not the face to face interview yet.

1 Answer

Why do you want to work here?

1 Answer

what would you do if you find someone stealing or trying to use abusive comments on you, due to dissatifaction.

1 Answer

WILL ASK IN DETAIL ABOUT PREVIOUS WORK.

1 Answer

Tell me about a time you went above and beyond to help a customer.

1 Answer

Name three things you can do in the Control Panel.

1 Answer

Name a time you had to troubleshoot.

1 Answer

What is the difference between a router and modem?

1 Answer