Customer service representative Interview Questions in Cincinnati, OH | Glassdoor

Customer service representative Interview Questions in Cincinnati, OH

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

Top Interview Questions

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What is most important to you in a business: Growth, Money, Relationships, Travel

2 Answers

1) Relationships 2) Travel 3) Growth 4) Money

Jesus Christ, our Lord and Savior.

Tell me about a time when you were leading a project and failed.

2 Answers

what are you looking for

2 Answers

What do you expected in management?

1 Answer

In your last job, give me an example of a difficult situation you were in, and how you overcame it.

1 Answer

Why do you want to work here?

1 Answer

what job would you what to have 5 years from now and how do you plan to get there?

1 Answer

How do you handle customers who are upset?

1 Answer

What makes you happy?

1 Answer

Tell me about your sales career?

1 Answer