Hostess Interview Questions in Cincinnati, OH | Glassdoor

Hostess Interview Questions in Cincinnati, OH

"The hostess dictates a customer's first and last impression of a restaurant, so excellent customer service skills are essential. Expect to answer questions about how you would greet customers on the phone and in person to ensure they leave with a positive impression. As hostess stations often get hectic during peak restaurant hours, be prepared to discuss how you would handle long lines and impatient customers."

Top Interview Questions

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Why do you want to work here?

1 Answer

I love a fast pace environment and to be always moving.

Any restaurant experience? How would you handle an angry customer?

If you dissagree with someone what do you do?

If I didn't know how to tie my shoe, tell me how you would teach me.

Tell me of a time when you've experienced greet customer service.

What is your best and worst quality? Do you have any restaurant experience?

You see 4 guys walking through the door, tell me how you would greet them.

Why do you want to work at Buffalo Wild Wings?

1 Answer

Tell me of a time when you had a bad day at work and what did you learn from it?

Tell me of a time when you've experienced a difficult situation andhow did you resolve it.

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