Claims Generalist Interview Questions | Glassdoor

Claims Generalist Interview Questions

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How did I persuade someone else who I worked with to change their ways.

1 Answer

I wasn't quite sure - I fudged the answer on the spot. I really could care less about how others do and I have always been more interested in my own job performance.

Tell me about a time when you had to handle a problem in a different way than you are accustomed to?

Tell me a situation where you had to go over and beyond for a customer that you would consider providing "excellent customer service".

Tell me about a time you could not meet a deadline?

Explain how you handled a disagreement with an employee/manager?

All questions were in the STAR format. Tell me about a time when you were faced with a difficult situation and how you dealt with it?

Name a time when you did not like the outcome of a situation you resolved.

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