Claims Representative Interview Questions | Glassdoor

Claims Representative Interview Questions


Claims representative interview questions shared by candidates

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How long do you plan on staying with the company and what is your long term goal within the company?

5 Answers

hi I was just wondering did you have any trouble with the background check?

The background check was very easy. The company HireRite did have a little terrible with one verification but they called me and advised they were having trouble and I was able too contact my previous employer and have then verify it.

If you don't mind me asking how long did the background check take for you? And yes I been having a little trouble with verifying previous jobs.. And thanks for you previous response.

"A claimant comes in with her little children who are being very disruptive in the office. The mother (the claimant) cannot focus on the interview questions, what do you do?"

5 Answers

It was situational questions that sometimes I did not have an exact answer for like a customer service question regarding the worst customer I ever dealt with and how I handled it.

3 Answers

Imagine you're working for Geico and we are promoting a faster way to pay online. I caller calls in to make a payment and as you try to explain the new and fast way to pay they immediately say they are not interested. What do you do?

4 Answers

What do you know about the United Health Group?

2 Answers

Name a time you had to deal with an upset customer.

2 Answers

it was all tell us when you "insert prev experience here"

2 Answers

Interview process is lengthy and very detailed.. be prepared to give some good impressive examples. What motivates you to go to work? Why Should I hire you? Why liberty mutual? Name a time you had to give complex instructions to someone? Name a time you took lead of a situation? What would your boss say is your weakness/ strengths? Name a time you had to give bad news to someone? Name a time you had to make a decision off little information? Where do you see yourself in the future?

4 Answers

Explain a time where you had difficulty with a coworker and how did you resolve the situation?

2 Answers

Questions were focused around higher-level responses. Make sure you are incorporating all skills that are required of the positions into your skill sets as you are answering each question. If you don't understand, please ask them repeat so they know that you are trying to answer the question most accurately. INTERVIEW QUESTIONS: 1. Tell me about a time when you had to present a report and the quality of the report was compromised? 2. Tell me about a time when you was in a situation with multiple solutions. How were you able to decide which solution was best? 3. How did you handle a demanding customer. What was the situation and outcome? 4. Tell me about a time when you conveyed information to co-worker and the co-worker receptive to your response? 5. Why do you want to work for State Farm and how your skill-sets aligned with the position you are applying for?

2 Answers
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