Claims Service Representative Interview Questions | Glassdoor

Claims Service Representative Interview Questions

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Claims service representative interview questions shared by candidates

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can you read an complete policy manuel in 20 minutes and then complete 6 simulations like you had been working there for years?

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role playing isn't easy, make sure you stay calm and concentrate, hardest question is do you for see any problems in call center environment? they let you watch someone first to see if you would like it. you wont role play as a geico employee, they will give you a company and some of the facts and then they call you from a different room, so you get an actual phone style role play.

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Describe a time in your career you had to use your multi-tasking skills

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The basics, but one that struck me was "tell me a time you came across a difficult co-worker and how you dealt with it".

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Asked the same questions at least 3 times

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What prepared me for this job, and if you can handle a phone call center and what prepares you for that.

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Why do you want to work for Geico?

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What do you plan to do with this degree once you obtain it?

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What would be the least favorite thing about your job as a claims specialiast?

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What challenges are you expecting to face as a claims represenative?

1 Answer