Claims Service Representative Interview Questions | Glassdoor

Claims Service Representative Interview Questions

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Claims service representative interview questions shared by candidates

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I answer all the question she ask but didn't understand her last question.. And she didn't explain it to me..

1 Answer

What do you plan to do with this degree once you obtain it?

1 Answer

Non. All your typical behavioral questions. Just google behavioral questions and have a example for each one

Tell me about a time you had to explain a policy to a customer who just didn't seem to understand.

1 Answer

This job involves being on the phone all day, how will you deal with the monotony?

None of the questions in face to face were difficult. They were all situational. Don't know what they were looking for.

Tell me about a time when you couldn't make a customer happy.

Phone interview, they are looking for detailed examples of the scenario questions they ask. Like tell me about a time you had to take leadership over a situation.

1 Answer

How would you calm someone on a phone call right after they experience the death of a loved one.

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