Claims Service Representative Interview Questions | Glassdoor

Claims Service Representative Interview Questions


Claims service representative interview questions shared by candidates

Top Interview Questions

Describe a time when you had to be empathetic at a job. What did you do and why? What was the situation?

Telling about a time when I had more work than I could handle, what steps did I take to ensure quality outcomes?

Describe a time you had to give a customer an answer they didn't like and how you dealt with it.

What are some of your strengths?

1 Answer

A balanced combination about my personal life, previous experiences and my skills.

I was also asked to solve a puzzle, which not technical.

Tell us about an experience you had having to deal with an irate customer

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