Claims Service Specialist Interview Questions | Glassdoor

Claims Service Specialist Interview Questions

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Claims service specialist interview questions shared by candidates

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This interview was straight forth and to the point nothing out of the ordinary or too hard.

4 Answers

Did you receive any feedback from them after you got the email saying your not chosen?

I received a job offer within two weeks.

Ok so you did get the job then right? I was thinking about applying there. Are they looking for just 1 person or multiple reps? and is it Mon-fri?

Name a time when you had to resolve a difficult situation with a customer?

1 Answer

How do you deal with diversity in the workplace?

1 Answer

Why do think you are the person for position

1 Answer

Name a time you had to work with a team member to get something accomplished?

give an example of how you handled a difficult customer

1 Answer

What do you feel are your weaknesses, or shortcomings while working, if any?

Tell me a time when you went above and beyond for a customer? Tell me a time when you had to deal with an upset customer? Tell me about your previous jobs? Why do you think you would be a good fit here? Interview was scheduled for 30-45 mins. Mine lasted a little over an hour.

Name a time when you had to make a judgement call that effected more than just yourself, but multiple people.

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