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I will explain every policy and each step of the terms, using a language they can understand. Mirroring the costumer language and review the situation, plus the evidence with them. Also, if they have any farther questions about anything be available to contact me back Less
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I made sure i used a situation, behavior, application, and outcome in my answers. Less
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I once had to tell a customer that the damage to their car would not be covered because it was determined that the accident she got in was her fault and she didn’t have comprehensive coverage. Less
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Yes
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I would ask the shop mechanic how much time he thinks it would take to fix the damages. If it is near my estimate, I would adjust the amount of labor hours to the mechanic’s estimation. Less
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I would reference the company policy explaining that the amount of damage done to the quarter panels warrants a repair, not a replacement. If the customer fears the safety of the car will be compromised, I would ensure them that the damage was mostly cosmetic and not structural. Less
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Me: Anything but the ability to control lightning. Interviewer: Why so? Me: So that we can still claim lightning strikes as acts of God on insurance claims. Less
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Fly - of course. Then I would not be looking for a job.
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My power would be to turn stupid questions into relevant questions that have to do with the actual job. Less
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Is this postion for the Irving, Texas location?
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No, it was in Tempe AZ
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I am interviewing for the same position in Tempe, AZ this week. What is the salary that they are offering? Less
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Were you offered the job on the spot ? How long after your in person interview did it take until you were offered? Less
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Licensing was not difficult. At first you’re nervous because it’s new to you. But I studied for the Florida test and half of the other class has the Texas test which was written and the whole class passed Less
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Yes - After the phone interview they asked me if i wanted to accept the position. Less
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I have accepted an offer this week from State Farm. How do you know that they expect you to stick to a strict schedule if you haven't started yet? Less
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First, congrats on the new job.. I asked the recruiter a lot of questions. I have claims handling experience and in the scenario questions/answers I gave, it was easy to compare the differences from what I was used to. I dont know what state your position is so it may be different depending on how the office is ran. But she described to me that to regulate things, there is a strict schedule made. They will basically map out your whole day. They will tell you what tasks to handle at which hours and when to take your lunch etc. She also stated that the employees schedule from start to finish will vary but you will know 2-3 months ahead of time. I assume this is how all of them will be because the recruiter was from New York and I am not, nor is my position. Training is 6 months and is a solid 8-4. I dont start until July.... So we will see how things go..It was explained that there's not much freedom to make your own decisions. But Ive been made offers that made it sound bad before and it was the opposite. Less
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Hey, I start in July as well. Are you in Frederick, MD?
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Accepted their offer as of yesterday!
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Congratulations! Me as well!
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Have you heard bAck yet?
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You mentioned bloggers...do you have any further resources for the interviews? Specific blogs I can look at to prepare myself further? Any help would be great!! I interview May 12, 2014 so any help before them would be greatly appreciated! Less
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You should see if the claimant can still go through with the interview even while there is a lot of noise to distract her. Less
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I always kept coloring books and crayons, Matchbox cars, and Playdough in my office and the trunk of my car as I came across this frequently during my years of claims adjusting. The Dollar Store is a fantastic place to load up on these goods. Less
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I didn't get the position. I found out on Wednesday. I was disappointed but I did call the recruiter back for feedback. They said they didn't think I'd be able to handle the stress. She said she believes it was my wording when I answered the question about how I handled stress. However she's not sure believe she didn't interview me. Oh well! And yes, no new is good news! Good luck! Less
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I am sorry. Best of luck searching though. Will be praying for ya. Did you get a phone call or an email just wondering. I am hoping to hear from them today. Less
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Thank you and they contacted me via email!