Claims Service Specialist Interview Questions | Glassdoor

Claims Service Specialist Interview Questions

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Claims service specialist interview questions shared by candidates

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This interview was straight forth and to the point nothing out of the ordinary or too hard.

4 Answers

Did you receive any feedback from them after you got the email saying your not chosen?

I received a job offer within two weeks.

Ok so you did get the job then right? I was thinking about applying there. Are they looking for just 1 person or multiple reps? and is it Mon-fri?

give an example of how you handled a difficult customer

1 Answer

How do you feel you would be an asset in working in claims?

1 Answer

What does customer service mean to you

1 Answer

Name a time when you dealt with a difficult customer.

1 Answer

Name a time when you went beyond normal job procedures to help a customer.

1 Answer

Describe a time you may have neglected a customer and what actions you took to rectify the situation.

1 Answer

Explain how you might have missed some information in the past in a job setting and what you did to correct the situation.

1 Answer

A time when you had to deal with an upset customer and how you resolved the situation.

1 Answer

Describe a time when you had to deal with a difficult customer.

1 Answer
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