Claims Specialist I Interview Questions | Glassdoor

Claims Specialist I Interview Questions

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Why don't you have a masters degree?

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Everyone who is a good adjuster must have a masters degree.

name a time you could not complete something as planned.

The questions are behavioral because you are mostly dealing with people in the scope of the job. What is your biggest accomplishment? Name a time when you went above and beyond for a customer.

Standard interview questions about experience, personality, etc. Some of them were STAR/EAR type questions.

Tell me about a time that you had to give someone bad news and what was the outcome? Tell me about a time you had a disagreement with a customer? Have you ever asked a former manager to evaluate your performance and if so what did they say? How do you handle being assigned multiple challenges? What does exceptional customer service mean to you?

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