Clerk interview questions shared by candidates
Since this is a 24/7 operation, are you available to work all possible shifts? If not, explain why not.1 Answer
I'm available all hours and days.
What software are you most comfortable with?1 Answer
I am most comfortable using Avidxchange but I explained that I am also well versed in MineralTree and Ariett.
None, only asks if your currently working and what shift you would prefer.52 Answers
Hi this info was really helpful thank you. I applied and took my test back in march with a 72% score and today i got an email saying my interview is friday and till fill out the 7 forms before i come. I saw a w4 form in the package not sure y thats not usually filled out untill u actually have the position any idea y? Also what exactly do u do for the interview being that u stated they didnt ask any questions. What should i expect specifically?
I didn't remember em having us fill out the w form, but they had us fill out the i-9 form which is the IDs. I didn't know that we already had the job, it's just the matter of being able to win the empty spot b4 it gets taken by the people in front of u with the higher test scores. The interviewer only asked me if I was currently working another job & what I do within them, that's pretty much it. Then he had me sign a couple of more papers & to go sit back down & wait some more. Everything I have stated was how everything happen with me. I'm not sure if it's any different with the other locations or facilities. Hope that helps.
Okay so pretty much the job offer is based off your test scores. I really hope i get this thank you for this info Alena!
You're welcome Monet. I didn't know 72% score was still considered on the eligible list. I thought we had to score at least a 75%. I ended up scoring with an 80.20%. With the high amount of people wanting the job and the amount of people behind us that had to take off, it's very competitive. Good luck!
Idk wat the requirements are for other states i live in ny the eligable score is 70 and above. I can only imagine how competitive it is. But thanx :) i appreciate it
Hey Alena I just wanted to know when did u apply for this position because I am stil waiting for a callback for the LA area. I applied in June 2011 my score was a 79.10 so they may ave just stopped@80% for now.
I believed i applied around August or September. i honestly didn't expect to get a response from them because I thought I was already past their job post date when I took the assessment test. They don't call you on the phone. They basically respond to you through email. Since all the last job spots had been taken by the people sitting on my table which our scores were 80.20%, that's when all the spots had been filled. People w/ the lower skills behind us had to leave because of that.
ooops sorry i meant to say lower scores. It is a bit hard to get the job position because of course they aim for the people with all the higher scores for a chance to get the job before us. I also wanted to let you know that when they emailed the date for a job interview and such, and going through the process for 2 days, we pretty much gotten the job already when the spot was still opened.
hey Alena sorry for such a late response. Being that NYC was hit so hard by the storm last week my interview is rescheduled for this friday @ 8. so your pretty much saying that you already had the job before you were even interviewed? I disagree with them for inviting so many people to an interview to only take the people with high scores any way. In this case they should have only interviewed with the people that applied for the position that had the top scores. Im sorta nervous now being that I got such a basic score I hope my time isnt wasted in going on friday. However I will be humble and show up any way you never know. How is the job going so far do you like it?
although your title is different from the position I am applying for (pse sales/service distribution associate) it sounds like the interview will be similar so lets see how friday goes.
Hi Alena I have another question. My interview was a little over a week ago and i just got the call to come in for processing and I wanted to know what the actual process consists of. The Hr Rep @my station said it would just be filling out paperwork and to wear comfortable clothes. In your interview details u said u were there for quite a few hours so I wanted to know what u did during that time, did u do the medical assessment b/c i haven't done that yet and am not sure if that will be part of the processing. Thanks for any info you can give :)
@Monet: Yes i pretty much had the job while the slot was still open. Now if they were limited on open spots and the people in front of u w/ the higher scores took those spots before you did & there was no more open spots, then you'll be pretty much out of luck. It's still worth going for whether you risk waiting for nothing because this job pays pretty well especially for the graveyard position. Most of their 30+ open spots were graveyard shifts. We can't really blame the company for inviting people because they don't know if somebody will change their mind and walk out or figure that this isn't the job they wanted. They want to give the other people a chance for the job that are still interested, they don't want to have to hunt down for more people at another time so they are trying to do that all at once. It's just how it is. Let me know how things go @ your interview. The job is pretty tiring and busy all the time. After the 2nd day of orientation, they had us start working the same night. 1st night we worked 8.5 hrs. The last couple of nights, i have worked 10 hrs. They are very strict on attendance because their business relies on people showing up to get the job done. The PSE Mail Processing Clerk position has the ability to give you a shot in proving your work ethics which will show the company whether you are worthy of becoming permanent. Of course they won't keep the lazy people who show up late or call out often. If you can hang with the job, it's a nice paycheck. I'm not sure about the other positions, but like Casual position I heard that they don't keep them. @Jackie: Like i mention to Monet in the beginning of answering his questions, during the processing, bring a couple of black ink pens. They don't want paperwork filled out with blue, only black. I did the drug test and verification of a background check before I went to my interview. They wanted all that stuff to be done prior to the interview. The faster you get the stuff done, the faster everybody can take care of business. I came prepared. They requested to dress business casual clothes, no high heel footwear. They have 1 or 2 people go through everybody's paperwork which is why it's a long process. You'll have to be patient. Like mentioned before, they just pass out more papers to fill out and sign. They want you to completely fill out the applications and paperwork, so they will want you to go over everything and make sure you got all your info down. After everything was done, they had us take pictures for our ID Badge. The rest of the people that were waiting ended up not being able to get the job considering me and the group of people on my table of our test scores being about 79-80% took the last of the open job spots because there was no more positions open. Hope that helps.
@Jackie: When they sent about 4-5 emails. They sent it like a week or 2 weeks before my interview. It takes about 2-3 days for the drug test results to be received by the company. 1 of their emails, they will show a link of list of medical places that you can choose close to your house to do the drug test. I did it as soon as I got their email. They also took all of our fingerprints & such. Other than that, that's what I remember.
Thanx Alena for the info. my main concern was if fingerprinting was involved B/c i have a little blemish from about 9 yrs ago and even tho i didnt have to list it on the app and its expunged im pretty sure it will come up by fingerprints. The station where I may work did the process differently. We were called to come in for an interview(about 7 ppl), we were told to check our email when we got home for DT and BC info and that once the DT and BC clears that we would be called to come in for processing..So I got the call to come in for processing but wanted to know what else besides the DT and BG b/c i already did that part, i just have to fill out papers supposedly. But thanx again for the info.
Hey guys! you info has been. Very helpful. I applied for pse sales/distribution clerk on 10/7 and took the exam a week later. The only email I got after that was my test score (85)...i then got calld. In to my local post office for an interview today 11/9. Got a call about 5 hours later from the same local post office guy who interviewed me saying that he selected me for the position. Then an hour later I got a calk from usps main office in stockton ca asking me to go in for some pre employment screening and background check related stuff. Then I got two email with info on what to bring and some forms to fill out. We'll see what happens after Wednesday lol. I noticed a lot of people have stated they received info that a background check was going to be done before even going to interview first. Is this common with usps? It seems to be vice versa for me
@Andrea: I'm not sure if it's common. Every facility is different w/ the hiring procedures. I want to assume it is common because it's a federal job. Just like any other job such as Fedex or Ups requires a background check as well.
Hello, I just did my assessement test and already scheduled to take another test at their office.. Just curious if what kind of test is it all about?? I just moved here in town and not familiar with this places yet.
Hi Alena, So i just applied online for PSE Mail Clerk and took the assessment test online. Now i have a schedule to take the postal exam on Nov 30th. How long does it take to get hired?? I have vacation coming on Dec 18 - Jan 15 out of the country..
I've read some comments regarding the hiring process.. some takes 2 weeks and latest is 2 months.. i just wanna if this is true.
@Maricel: If u google or yahoo search sample tests, it will give u an idea of what to expect. The tests consists of multiple choice questions. Some questions are about matching up zip codes & addresses, others will ask u like how to properly fill out a form and what information do u fill out in what box. Another portion will ask about matching up routes and address zip codes which is usually what the carrier does on their job. The hard thing i didn't like was trying to memorize those routes and zip codes for a few minutes and trying to guess the right answers when they ask u. The test takes about an hr. U will be timed on the test so u will have to get as many answers right as possible. U can practice from various websites that show u sample tests. That's what I did. @Lisa: The hiring process varies. It took them about a month for them to contact me through email. After the interview date, we had to go back the following week to finish up the hiring process. We were already hired and we were given a date of our orientation within 2 weeks of that time. This gave us time to give a notice to the previous jobs. This job isn't flexible, u will be needed for as much as there are always work. Being in the distribution and the fact that the PSE Clerk gets paid $14.60 an hr, it's a good pay & they have been providing a lotta hours because of the holidays. They will tell u straight out that if you got another job or school that can't work around your work schedule with em, u will have to choose them or your other job or whatever. Since this is the best paying job I have ever had, i'm trying my best to show them my work ethics to prove to them that i'm good enough to be permanent. Since they need people there during the holidays, I am not planning to request any days off til' January when the holidays are over. I heard with our position it's hard to get a 3 day weekend off, or if you're lucky. I don't know if that refers to being paid vacation or non-paid. It's just the matter of hoping for the best. When you get a decent score on the assessment test and you're shown as eligible on your profile, you have to wait. During the waiting process, I would continue to job search because u don't know if they will really contact u or not. If you're lucky then they will. I didn't expect them to contact me at all.
Hello, I have an interview coming up for a PSE Mail processing clerk. Can anyone tell me what type of interview questions they will ask. I'm rather nervous and would like to be prepared. Also do PSE's become permanent after a year? Can we transfer to another state after a certain time? Thanks!
Hi i would like to know if somebody has got a job with a 78.80 score?
hello thank you for all of the advice already.. i was just wondering if anybody knew the pay rate for working overnight? i know that normal pay is 14.60$ but what would be the over night rate? thank you just trying to see if overnight would be worth it greatly appericated and happy holidays =)
thanks alena.. you are very helpful! i appreciate it
@Nikki each facility is different on how they interview.....some asks a few ??s like have u had conflict w/a co worker and how did u handle it?...if u were given tasks by your sup how would you do those tasks and if u couldnt finish what would you do etc...and some dont even ask questions.....its nothing to be nervous..its a fairly easy interview depending on the station....they havent hired career emp. since 2007 and are not planning to hire career ANY TIME SOON b/c of the decline in mailing...PSE's are replacing employees that are retiring and will not become permanent however they can be rehired year after year with a 5 day break between each appointment if you show them what you're made of. @kevin i applied 1/2012 with a score of 79.10 and just got the email on 11/20 for the interview..so it takes awhile @Bre overnight gets 8% more btwn 6pm and 6am so about $16 Hope I helped u all out a bit :)
Hello this is a bit late but I was wondering how long it would take to hear back from USPS. I scored 83.9 on my test and took the drug test yesterday along with sending in my background screening. When would I get a response? Would I know if everything went fine wit my pre screening or should I call?
i took the test 2 weeks ago and scored 83.10 and i would like to know if i should expect to be invited for an interview or my score is too low
Does anyone know how many days you need for PSE orientation? Thanks!
Hi everyone, I was invited to a group interview for the city carrier assistant position. I was just wondering what to expect and what to wear. They mentioned no open toe, canvas tennis shoes, saddles, or heels. Thanks!
I scored 74.90 on the test. I responded to the paperwork, online. And I got a call for an interview. I flew over. Interview went well. It was 20th of August and I am still waiting for them to contact me.. Interviewer was a postmaster, who said, the files will be going to Las Vegas Main office, to be determined. Is it normal to wait for 3 weeks? or more? Anybody got an answer for my question? Thanks,
Hi,i scored 75.50% on test date 10/6,is that good enough to be emailed back,hired?
I've already accepted a job offer so I dont know what to expect at the orientation I have itthis Monday any ssuggestions? ??????
I have a medical assessment scheduled next Tuesday. Anyone have any idea what takes place? Is it easy to be disqualified?
My husband completed all the test and had an interview and they told me to wait for an email to see if he will get hired. How long does it usually take? His eprofile says hiring list?
I scored a whoppin 87.2% on my assessment! It's been only a couple days since. I'm worried because I have a couple misdemeanors on my background check. No felonies. Would they still call me for an interview?
Hi I Tried applying for usps job online (career assistance ) twice but I don't see the online test , could any body please help me to find the online test. Thanks
Test are proctored at a site. You can't take them from your home.
When i applied, there was a test I took on their site on my account then they provided locations to choose from to take a 2nd test. A public place with computers.....i am not sure if they are still doing it that way now.
Hello, okay so i filled out for the custodian position, i took the test about a month inna half ago, i scored an 80 & i was wondering if i do get the job, do they have 3rd shift for that specific position because im 19 & currently in college? Can i get some feedback please..
Hello, okay so i filled out for the custodian position, i took the test about a month inna half ago, i scored an 80 & i was wondering if i do get the job, do they have 3rd shift for that specific position because im 19 & currently in college? Can i get some feedback please..
So, I just logged back into my eProfile and saw that I hadn't went in to "Release" my profile and scores to the facility that I applied for. I took and passed the test a week ago and applied to the PSE Sales & Services/Distribution Associate job on the 15th of August 2015. My question is, will this affect me hearing back and possibly being hired by USPS since I just now was told that I needed to go in and release my scores and profile to the facility or does this not even matter? I passed with an 86.40 and live in a rural area. Also, would it be okay to call to make sure the facility received my information? Right now, my eProfile says and 'In Process' as my status. Thanks for any advice!
Hi I was just wondering how long is the whole hiring process? I recently applied to a open position for "Pse mail processing clerk" in the Colorado Springs area. I filled out the application on 07/30 and about two weeks ago I got an email to fill out a background check form as well as for a drug test. I filled out the background check application that same day I got the email and I took the drug test within two days of receiving the emails. But now I'm going on to the third week since I did what I needed to do and no feedback yet. I'm just wondering is this normal if so from experience from you guys how long does it usually take for me to get any type of response wether it being for an interview or anything else.
I recently did my interview at the interview event. I sent in the drug test and background check like a month ago. How long before I hear back about the position? On my eprofile it said pre hiring list for all the positions I applied for in different area. Am I now selected for the job or what? If someone could please give me some feedback, I would really appreciate it.
I have to take the medical assessment today . Will they also do a drug test
I received a conditional job offer from the post office as a CCA. Someone called me to ask me to select which post office I wanted to work in out of 5 choices and then she told me to wait on an email for orientation. How long is the wait usually for that email?
My husband took a test and got 82.30. It was week ago.. Still didn't get any answer ...
@Losttreasures526 what score do you have, if it's not a secret? And how long did you wait for call after the test?
I scored a 78.70. Could I get hired with that score?
I was told I was hired last Thursday. My score was 79.4. The postmaster really liked me and felt I was the best candidate for the job. The postmaster called me and said they messed up and was very apologetic, but could not hire me because my score needed to be within 3 points of the top score, which is just barely .3 tiny points out of reach. Feeling sick and bummed. I already purchased a route car.
I applied for RCA position at the pissy office in May, I took my assessment & test as required within the days they have set (4-5day window) I received an email in July for an interview. They're were about 15 of us, they basically tell you what the job requires of you, after that they interviewed us one by one, I was told he would recommend me & to look for an email in a week. I received the email the very next day to go and take a drug test, 3days after that I was sent a letter for orientation that was set for 2 weeks later. They do everything through email, no phone calls or anything, so keep checking your email because everything has a time frame.
I received a conditional job offer over a month ago which i accepted, crickets still waiting for an orientation date (MHA) and I'm presently on the hiring list for a different position (PSE) . I just can't wait to hear something
If you saw someone steal a quarter. Would you report it?10 Answers
No. I'd talk them out of it. Pay them a quarter from my own pocket if I had to. Who's integrity is worth 25¢?
Easy to steal quarters? Where can I get in on this action?
It is all part of a yes/no integrity test. The answer is "YES" because they want to know that you think ANY theft is wrong.
It depends, if I saw a customer at Walmart reach into the til when the cashier is not looking, I would turn the person in. If my best friend stole a quarter from me, I would not turn her in.
What is this?......the plot of Office Space where the guys use a computer program to steal pennies off of each transaction the company makes and then end up getting really rich??? I say if it's just one quarter, it's not worth it. Most stores don't prosecute for petty theft of even $50 or $100. It's not worth your energy.
Coming from retail management and knowing how LP is looking at this: It starts with a quarter and usually gets bigger from there. (Greed ) I believe the only right answer is YES its stealing If you are willing to may exception because of the amount it shows that you will bend rules and fail the question. I have worked before companies that fired people for consuming discarded merchandise(written out of inventory like an open package of such-and-such) because it was a policy. Most comanies want to know their policies will be followed to the letter because that helps product the company. Although some companies may bend their rules where they see fit that is not what the interview is about .
steal a little steal big, there's only one word to it. thief.
steal a little steal big, there's only one word to it. thief. I will report it.
Short answer - Yes/No. Deal with it YES. Report it, depends on the circumstances and outcome of my attempt to deal with it. Consider: If I saw someone pocket a quarter from the cash register or steal a small product ($.25 worth) I would definitely report it, but I'd give them the chance to report themselves first. Kind of like my parents would handle it with me, and how I handle it with my children - you steal, you return the merchandise AND pay for it AND apologize. If that doesn't settle the matter we proceed from there. Compared to ... If I saw someone pocket a quarter left on the lunch table at work after a few people got up I would not 'report' that, but would certainly handle it the same as above i.e., make sure they gave the $ (any amount) to one of the people who was sitting there. In Florida this is embraced by a grocery chain called Publix. They call it the Publix Price Guarantee - if they accidentally error on your checkout and you point it out to them they give you a refund for the item AND the item (free). Sorry for the long-winded response, but some of these 'behavioral' questions simply taunt us to relinquish personal &/or social responsibility in the name of 'proper procedure'. If we don't take responsibility for seemingly 'little things' we are in no position to 'blame' anyone when big things go wrong. Kind of like if something bad was happening in the workplace. If I feel it's unsafe to the point I need to leave I will certainly let my manager (and certain other people) know before departing. I think this perspective was forged by a combination of personality and experience. I had the opportunity to visit the WTC on 2/26/1993 for my company after the bombing, so all my co-workers and friends know there comes a time when YOU MUST DECIDE if you stay or if you leave. Restating the point, there comes a time when YOU MUST DECIDE to speak up &/or take action about improper (or illegal) behavior - at the workplace or anywhere else. Happy Holidays all.
Why do you want to work for usps? Any conflicts with a coworker or supervisor? Tell me a time when you went above and beyond for a customer? What would your pior employer say about you? Have you had any safety incidents in the past? What would you do if you have a item that is too heavy to lift? What would you do if you seen a coworker doing something he/she don't suppose to be doing?5 Answers
If you work a year they will give you 5 days off and offer you a perm position with full benefits.And a raise.
I was contacted by them after applying 2 months ago. They asked me to do a drug test and background check but have not had an interview yet. Is this normal?
Yes this is normal. The same thing happened to me a few months ago. Usps is unorganized since there are over 1000's of applicants.
Thanks, LD. I am in the Phoenix area. Was the interview a group interview like what I've read on this site? I only score a 76 on my test.
That's a good score. In phx Not a group interview it's one on one. About 10-15 questions. If they tell you at the end on the interview about the medical step you got the job. They like your interview answer to be short not lengthy. Because they only have 5 interviewers and they have 65 or more folks to interview.
Do you plan on staying with us and moving up into management? or do you have other future plans in mind? Meaning, current management has an opening and think you'd be a good fit. Only you know you've been faking smiling for them for the past year and are sick of it. What to do? ......Raise or Quit?3 Answers
That is a very stupid question to ask.
My answer will depend on the situation I am in. Currently, I am in a good postion with Allied Barton Security. If I was working with/at Safeway as a second job and they offered me a management position; I would decline, but continue working as a clerk. If Safeway was my only job, I would take it. More money will always help, and if the position truely makes you unhappy, than you can quite later. Remember, you can turn any job into a Career. But a Job will never be what you love.
Why have you been unemployed for so long? *Note: Are you kidding me?3 Answers
I reminded them about the economy and mentioned that I was not alone in the fact that hardly anyone was able to obtain employment due to all the unemployed people in US today.
Thank you for the laugh today...what a question to ask with today's economy. It's just not the way it used to be. I have been on the hunt for months.
It's very difficult to find a good job that pays reasonable in today's economy. Seems companies want double the requirements for the job, yet are offering half the pay they offered 10 years ago. So it has taken a while to find a company willing to pay a good salary for my experience.
Most unexpected question was "how are your accounting skills?"2 Answers
I had not used my accounting skills in over twenty years and was not sure how much I still remembered. Apparently it was good enough to be sent to a job on the first day.
They are highly considerable. I have good foundational knowledge of debit and credit, payables and receivables, I can use quickbooks and excel for accounting, and I am similarly good at manual accounting. I have done plenty of project works that include all of the skills mentioned above.
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