Claims Representative Interview Questions in Cleveland, OH | Glassdoor

Claims Representative Interview Questions in Cleveland, OH

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Claims representative interview questions shared by candidates

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The questions were your standard interview questions. No real surprises. I was asked what my five year plan was.

2 Answers

If asked this question, make sure that you do not mention graduate school. I did and was questioned why I would want to further my education. If you want to further your education mention you would like to get certified in an area that deals with insurance.

yes, becareful on this one. my manager does not want people coming aboard only to "use" them to get an adjuster license, training, etc... only to quit and go to a competitor. BECAREFUL WHAT YOU SAY if you want the job!!!! I just was hired back in Feb. and its been so-so. Kinda like any other claim insurance job but they seem to be more demanding and unreasonable here. But hey at least I have a job!!!!

The basics, but one that struck me was "tell me a time you came across a difficult co-worker and how you dealt with it".

1 Answer

When was a time you disagreed with your boss and what did you do about it.

1 Answer

Talk about an experience where you had to go above and beyond your normal job duties?

What are Progressives Core Values?

1 Answer

What position would you like to reach in this company?

Name a time you had to deal with a difficult customer?

Tell me about a time when you had to deal with a difficult customer

Tell me about a time when you had to escalate a problem to your supperviser