Client advocate Interview Questions


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Brown & Brown Absence Services Group
Client Advocate was asked...December 3, 2013

I asked them what the turnover rate was like and if they ever laid anyone off. They seemed to be caught off guard by this question, and were not forthcoming with their answers.

5 Answers

I was told the company was growing and they never laid anyone off before

Over 150 between 2014-2015. They fire people constantly. It is like a cult! Don't believe a word they say. Less

Don't let the arts & crafts, or crazy games fool you. You can't get up and go the bathroom without it being a pain. Less

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What challenges might you face as Client's right advocate?

1 Answers

Some people not understanding my new role and having to explain to people I can no longer be involved in crisis situations due to my new position. Less


Are you familiar with Health Insurance terms or lingo?

1 Answers

Yes, I'm familiar with HSA, FSA, Basic Life and AD&D, STD, etc.

Freedom Financial Network

Why do you like to help people?

1 Answers

It's an incredible self less act that everyone should do without expecting anything in return. Less

Brown & Brown Absence Services Group

"If an employee called, and had to say one thing about you, what would they say?"

1 Answers

That I have strong multi-tasking skills. I have always had more than one position, and I've had to learn to do each one of them efficiently and effectively at the same time with very minor error. Less

Express Scripts

12 pages of various personality questions - who could choose which one was the most difficult or unexpected.

1 Answers

Numerous options


Previous experience

1 Answers

with the answer

Freedom Financial Network

I always struggle when asked something like "what is your biggest weakness or area for improvement?" and I am pretty sure that question was asked. It makes me feel like its a trap to sabotage myself.

1 Answers

I still don't have a good answer, I think I just got lucky


Q: Why do you want to work for HomeLight?

1 Answers

HomeLight has potential for growth within the company and has a great working environment. Less

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