Client Relations Associate Interview Questions | Glassdoor

Client Relations Associate Interview Questions


Client relations associate interview questions shared by candidates

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A situational question where I was asked to demonstrate how I would teach someone a new skill

1 Answer

I acted out teaching someone how to change a tire.

Describe a situation in which you tried to complete a task but failed. How did you learn from this situation?

Tell me about a time when you had to give a client bad news.

Tell me about a time where you had to work with a team to overcome an obstacle and some of your team members disagreed.

tell me about a time you had to deliver bad news

Tell me about a time when you didn’t know the answer to a problem

Definitely know as much as you can about the company and what attracted you to Vanguard. The questions are all STAR based so know your resume and experience inside and out. The case study is really common sense and problem-solving. You can't really prepare for it (you have it or you don't). I also suggest coming in knowing some information about the financial industry and current market.

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