Client relations manager Interview Questions

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Human Resources Manager/Client Relations Manager was asked...August 21, 2012

You mentioned that you have recruited for UI Developers, what technical skills do we look for when searching for a candidate

3 Answers

HTML, CSS,

computer literate

computer literate

XM Group

where did you hear from us

1 Answers

the truth: from an ad

Airoom

"You don't really want to do this job, do you?"

1 Answers

Yes, I think I would excel in this role.

DIMONT

Tell me about a time when you had an irate client and how you handled the situation.

1 Answers

I listened to the clien and let them explain thier concern. If you let a client contiue uninterupted they will some times tell you how to remedy the situation. If not I would ask probing questions and try to allow the client to calm themselves and then work towards an amicable solution. Less

Subsplash

Why Subsplash?

1 Answers

The culture and the cause.

Deeks & Company

Experience

1 Answers

Narrated start till current

Jack Henry & Associates

What have you done to make your team more efficient?

1 Answers

I cross trained my team on all responsibilities of the department ensuring that every team member had a working knowledge of each aspect of our team and created supporting documentation. My team used to struggle when someone went on vacation or was out on maternity leave but now it makes PTO and extended periods of leave much less stressful for everyone on the team and there is no interruption of service to our customers. Less

Describe yourself in one word?

1 Answers

I would describe myself as resourceful. Elaborate with STAR method.

Kotak Mahindra Bank

How many customers can you meet in a single day on an average?

1 Answers

I showed them this by dividing the no. of working hours by the average time consumed in travelling,meeting and selling to a customer. Less

Modernizing Medicine

Questions about matrix you know, Days in AR aging summary, how an aged claim hurts what. Why you are where you are today. How you got into the field. Why you left last job. What inspires you to do a good job?

1 Answers

Honestly, that's where I went wrong. I forget we don't live in that kinda world. Should have explain myself better but I didn't because of nerves or just sugar coated. Less

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