Client relations manager Interview Questions | Glassdoor

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Client relations manager Interview Questions

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Tell me about a time when you had an irate client and how you handled the situation.

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I listened to the clien and let them explain thier concern. If you let a client contiue uninterupted they will some times tell you how to remedy the situation. If not I would ask probing questions and try to allow the client to calm themselves and then work towards an amicable solution.

"You don't really want to do this job, do you?"

1 Answer

Why Subsplash?

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Describe yourself in one word?

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Questions about matrix you know, Days in AR aging summary, how an aged claim hurts what. Why you are where you are today. How you got into the field. Why you left last job. What inspires you to do a good job?

1 Answer

What are your Salary requirements

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No bamboozling questions. Just solid questions about how my experience applied to the role and also gauging my interest in the different opportunities the company would have as it grows.

Literally less than a minute to prepare for something you are passionate about and pitch it right on the spot.

How would you engage a customer with low usage rates

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