Client relationship manager Interview Questions

"As a client relationship manager, you will be expected by your employer to be an expert in customer service. When interviewing for this position, prepare to explain how you will use data analysis about clients' histories with the company to improve client relations, retain clients, and increase sales. You may be asked to role-play scenarios where clients come to you with different complaints. Be ready to explain how you will resolve client issues without appearing to favor certain clients over others."

Client relationship manager Interview Questions

Client relationship manager Interview Questions

"As a client relationship manager, you will be expected by your employer to be an expert in customer service. When interviewing for this position, prepare to explain how you will use data analysis about clients' histories with the company to improve client relations, retain clients, and increase sales. You may be asked to role-play scenarios where clients come to you with different complaints. Be ready to explain how you will resolve client issues without appearing to favor certain clients over others."

428 Client Relationship Manager interview questions shared by candidates

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Concentra
Client Relationship Manager was asked...December 28, 2010

How would you go about selling our service to potential clients?

1 Answers

Was not yet even educated on there processes.....

bswift

We often have to relay bad news to clients. Provide an example of a time you had to do this and how you handled it.

1 Answers

I had a client at my former company who had 200+ employees enrolled with an incorrect medical rate, which meant they had incorrect deductions from their paycheck for 6 months before we found the error. I had to reach out to the client and let them know what had happened, how the error occurred, what we were doing to fix it, and what we were doing to be sure a similar issue does not occur in the future. I was open and honest with the client and told them we were to blame and apologized profusely. They were of course unhappy that it occurred, but they appreciated the honesty and that we were willing to do what was necessary to correct the issue quickly. Less

ORA Group International

What experience do you have with client relationship management? Have you worked with any major clients in the past? If so, which ones and what experiences did you gain from that? What has made you effective at client and account management?

ENGIE

Would it be difficult to adjust to a large company after working for a small one?

3 Answers

Working in a small company helped me understand all aspects of projects and i would fit well in a larger company with this better understanding, and it will give me more opportunity to focus on a smaller domain. Less

Working in a small industry we can understand role of every employee and aslo know about how to manage our resources and Management. Manage a Time is very crucious part for small and big industry for growth or expand. Thank you and best regards. Vaibhav patel Less

Hi sorry I’m looking for job security Guard supervisor door can send for me application from Less

Bureau Veritas

What are your strengths and weaknesses ?

3 Answers

My strength is i am honest , focused with my work also I am detail oriented, self supported. Less

My weakness is I use too much phone, yes browsing is one of my hobby but some time it's not easy to calm down this habit Less

My strength is to be decipline and complete work on time and weakness is to be scared before doing a new work /job/ environment to fit in Less

bswift

fossil is to extinction - puddle is to a) wet 2) dry 3) ? or 4) rain

2 Answers

Rain

I thought it was rain.

Champion Solutions Group

What single most important skill will you be able to bring to the table in order to help our organization?

2 Answers

Customer facing experience

Integrity

Daugherty Business Solutions

More really unsolicited feedback from an extremely insecure and egomaniacal maniac CEO who runs this cult like environment in which all are expected to kowtow to him.

2 Answers

Nice!

I basically tried to get out of the situation without putting myself in harm's way. Less

Bajaj Allianz General Insurance Co

Tell me about yourself

2 Answers

I manali sharma i am management graduated and my all qualificationd

My Name is RAVIKANT KUSHWAHA I am from Satna Madhya Pradesh. I have done MBA from Prestige Institutes of Management research indore Less

Oasis Resource Management Pvt .

Nothing if you have smiling face they can take you

1 Answers

And moreover if you are fed up your life then began your journey with this copmany Less

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