Client Service Associate Interview Questions | Glassdoor

Client Service Associate Interview Questions

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Client service associate interview questions shared by candidates

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No difficult questions asked-- just know your resume front and back since the majority of the time will be spent on it and asking questions about your work experience.

what was a difficult situation you were in and how did you overcome it

They want you to know the whole history of the company and mutual fund industry. They don't give business cards so it is impossible to have a follow-up thank you.

The only question I was asked other than standard ones was "what are three things you would do on your first day?" Good question since many people take a job without really being prepared to start it.

They ask about customer service experience and other banking experience.