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Client Service Representative Interview Questions

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They asked me a question about how do I stay current with the financial news.

2 Answers

If you don't have an answer, it could show that you are not prepared.

I watch Fox Business and MSNBC business with a little MAD Money by Jim Cramer.

No details on qualifications were asked.

1 Answer

Tell me why I should hire you?

1 Answer

Tell me about a time when you had to use your listening skills to solve a problem.

1 Answer

What is a mutual fund? What is a stock? What is a bond?

1 Answer

Give an example of a time you provided excellent customer service. (This was asked three times at least).

1 Answer

Name a time you dealt with an angry customer. How did you handle it and what was the outcome?

1 Answer

There where no difficult questions all generic. Where do you see yourself in 5 years? what is you biggest accomplishment thus far?

1 Answer

Biggest failure, Three characteristics you would describe about yourself.

1 Answer

What would you do if a customer called you with an IT based question? (I was interviewing for a payroll position)

1 Answer
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