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Client service representative Interview Questions
2KClient Service Representative interview questions shared by candidates
They asked me a question about how do I stay current with the financial news.3 Answers
If you don't have an answer, it could show that you are not prepared.
I watch CNN, Mad Money and listen to Dave Ramsey. I also subscribe to AARP because they have great retirement info. Less
I watch Fox Business and MSNBC business with a little MAD Money by Jim Cramer.
How would you handle a very upset client in the lobby?2 Answers
Always remember that you don't know what else this person is going through. Make sure they sure they know they are being heard and that they are being met with emphathy Less
Let the client speak, ask client to sit with me to discuss the problem and talk it through. Be very empathetic when dealing face-to-face with a customer. Work through options to resolve the issue with the customer. Less
Why do you want to work here?2 Answers
I would like to be here because I spent six years studying Communications. I love communications, I love the concepts of communication, I love what communication offers. I love the entire idea of communications and what it has the potential to do and become in the human spectrum. Everything around us is communication and everything thing around us communicates with us. Less
Fan of the MTV brand, etc...