Client services director Interview Questions
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Client Services Director interview questions shared by candidatesOne of the tricky questions that I recollect was "Imagine your colleague tells you that the printer/copy machine is broken, but we need print out in color a presentation for our client, who we have a meeting with in 30 minutes - what do you do?"
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The correct answer is as follows: 1. First you go and check, whether it is really broken, or just a paper is stuck somewhere or what's going on 2. If it's broken - check if you can fix it 3. If not, call service to come and fix it 4. Meanwhile use either other machine or ask a neighbor for help with printing Less
There was nothing unexpected, he was a little low key but wanted to know if I understand the products retail vs. institutions, and if the products that I recommend are discretionary or non-discretionary, and at the end ask me if I was still interested
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At the end he told me that he has 2 positions to fill and interviewing 2 to 3 candidates from the outside and an internal candidate, that I would through a series of phone interview before deciding to bring me in for a one on one interview Less
Both interviews offered a variety of situational questions, which required responses with examples of actual work or action.
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I was able to provide examples for all questions which required such a response.
How will you perform biz dev in this role? What is your biz dev experience?
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Wanted someone with deep biz dev experience not just subject matter expertise.
Mostly experienced verification and philosophical thinking. Nothing complicated. RGP is still very old fashion. Very predominantly all white only top leadership and senior management.
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Straight forward, nothing difficult.
Why would I want this position.
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I've always loved customer service and would love to travel as part of my job.
