Client Support Specialist Interview Questions | Glassdoor

Client Support Specialist Interview Questions


Client support specialist interview questions shared by candidates

Top Interview Questions

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Give me an example when you had to deal with an irate customer

Give an example of when you went above and beyond for a customer

Why is it that you were the one that was laid off, but other employees were kept?

1 Answer

Tell me about a time you had to adapt to change, In 5 years where do you want to see yourself, Tell me about a time you had an issue/problem with a customer and how did you overcome it, Tell me about yourself, What do you like to do for fun, What is your learning style, Tell me about a time someone gave you great customer service

Previous experience, strength, lesson learned from previous jobs, how did you coordinated with other team members, if conflict with team member how did you resolved it.

What have you done to save your current employer money?

1 Answer

How do you tell an escalated caller that you can not do something for them and you have to tell them "no"

Basically confirming your resume experience and like 3 situational questions of when you provided good customer service