Collections Representative Interview Questions | Glassdoor

Collections Representative Interview Questions

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Collections representative interview questions shared by candidates

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Name a time when a customer was upset and what was your responce?

1 Answer

I gave them several examples.

All of them were hard to come with specific examples for. They ask if you know typical medical terms like UB92, HCFA's and UPINS...

1 Answer

What was the most the job you got the most out of?

1 Answer

Why you left your previous jobs. No personal questions. Be prepared to explain any gaps in the work history.

2 Answers

How do you like change?

1 Answer

Can you work any hours

1 Answer

will you work weekends

1 Answer

They asked situation style questions.

1 Answer

Name a time when you had to deal with an angry customer.

1 Answer
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