Collections Specialist Interview Questions | Glassdoor

Collections Specialist Interview Questions

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What do you know about accounts receivables?

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The department head wanted to know if I knew the basics of accounting especially the account receivables and payable aspects.

What would I do if the customer gets upset and yells?

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How would you get in contact with someone who doesn't answer the phone and has no voicemail?

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Can you work from an automatic dialer system to collect delinquent accounts.

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Describe what you think a typical day at this job would be?

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tell me about yourself

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What time of collector was I?

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Are you a person who can be trusted with personal confidential information about patients

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Do I feel comfortable with making cold calls or initial contacts and follow up with patients who have not paid their bill in full?

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Tell me about your weakness Which course do you like least?

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