Collector Interview Questions | Glassdoor

Collector Interview Questions

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Why collections?

2 Answers

Be honest and yourself. Its a tough industry

Why Collections? I enjoy working with people especially those that face adversity on a daily basis and don't know who to turn to whose situations or circumstances are way beyond their control results in mismanagement of their finances. Having gained cumulative experiences of the customer service industries acquired knowledge in best course of actions to take with regards to problem solving, analysis of risk management and negotiations that fulfill credit obligations has me drawn to assist & strengthen our community by educating the customer & client business relation. Edification exalts my ability to meet or exceed client's expectations by not only recovering outstanding balances but rebuilding or reconstructing relationships allows for customer retention which sets win-win scenarios for both customer & client. A value-added service to clients in which mutual beneficial outcomes of customer appreciation & satisfaction opt for repeat services. It makes for good business sense.

Do you enjoy a positive work environment? How important is it to you to be happy?

1 Answer

Do you have available transportation to and from work that will stay atleast half filled up with gas.

1 Answer

Will you work Saturday mornings? Are there any reason you need to take time off. AKA are you disabled?

1 Answer

Why do you think you haven't gotten a call center and/or collections job yet since you have been applying at them for around 6 months now?

1 Answer

How does your past experience apply?

1 Answer

What do you view this job as doing?

1 Answer

Nothing that comes to mind.

1 Answer

know what the FDCPA is and you will shine for entry level collections

1 Answer

If you were presented with an angry customer would you automatically call your supervisor or try to work it out yourself.

1 Answer
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