"Employers want operations managers with the leadership, managerial, and interpersonal skills to effectively manage daily operations, evaluate operational costs, and make personnel decisions. Be prepared to discuss your management style as well as your experience handling conflicts and motivating teams to meet deadlines. You should also be ready to answer operational questions such as how you would improve processes to cut costs. A bachelor's degree in management or a similar field of study is required, with a master's degree being ideal."
Tell me about something you don't like to hear from employees.
I don't like to hear that something can't be done. Parameters may have to change and their may be a less than desirable outcome, but there is always something that can be done to better a hard situation.