Communications Associate Interview Questions
Hard skills and soft skills help to define what a communications associate does. Expect to have interview questions that ask about your background in communication, your computer and graphic design skills, and how you handle stress or conflict.
Top Communications Associate Interview Questions & How to Answer
Here are three top communications associate interview questions and how to answer them:
Question #1: What technical skills do you have to help you be an effective communications associate?
How to answer: Be specific with your answer here as the hiring agency is looking for someone with technical skills who can create graphics, design brochures, and various forms of visual advertising media. Let them know you can work with creative software and are able to assemble graphic presentations.
Question #2: How can you help create a positive brand image?
How to answer: The hiring agency is looking for a communications associate with soft skills such as the ability to listen to what the client is looking for in a marketing campaign, having attention to detail, and being able to effectively communicate with the marketing team and clients.
Question #3: Tell us about a time you resolved a conflict?
How to answer: With this question, the hiring agency is asking about your behavioral skills. Answer using the STAR method:
S — Situation: What was the situation?
T — Task: What was your role in the situation or assignment?
A — Action: What did you do or how did you respond?
R — Result: What was the final outcome of the situation?
How do you manage project expectations when multiple stakeholders are involved?
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I would guess that you would want to accurately convey the potential of the project within a predetermined timeframe. Ideally you want to sell the vision of the project while staying realistic. Most of the project expectations should lean on the "must haves" opposed to the "wants" of the project. Less
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I made the point that there are several ingredients to proper stakeholder management -- especially when there are many (with often disparate goals and needs) involved in a single project. I stressed the importance of excellent communication, strong interpersonal skills, sharp organizational skills and the ability to inspire confidence and maintain authority as the PM. Less
How do you organize yourself when you have multiple tasks to complete?
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Give them an example from a previous position that shows them you have completed multiple tasks at the same time and had to meet a deadline. Tell them how you manage multiple tasks; either through an electronic device or making lists and prioritizing tasks. Play up the part about prioritizing tasks. Less
What is your current employer doing better than we are? I work in marketing so I had to answer based on my research done prior to interview. I was so happy I did a ton of research/comparison before going in.
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They do a better job of promoting and communicating their programs.
Repeatedly questioning how i manage conflict, because it is a recurring problem at the company.
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I follow peace with all men. My interest is to get the work done and i avoid taking the misbehavior of others personal. Overall, I endeavor to be humble always but i will walk away if there is a culture of mistreating employees. Less
How have you utilized your relationship with agencies/vendors to achieve company goals?
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This division works with a lot of agencies so it is very important you give them an example. If you've never worked with agencies or vendors, think of a situation that is similar in which you were able to utilize your relationship with the other party to achieve some objective. Less