Computer support specialist interview questions shared by candidates
Describe a time you had to thnik outside the box.
I described moving from an office experience to a telecommute position and having to adapt my resources to fit. I was later ribbed about that by an interviewer as well as other questions much like-> do I like software or hardware better. I answered software because I actually write and enjoy code. That answer was met by comments on how software depends on hardware. This made me realize the answers I was going to give were not going to be right. I kept eye contact smiled and stayed fully engaged with the interviewers. Overall I did not do as well as I wanted in the interview and interviewers took 2 weeks longer to get back with me than they specified.
Describe a time you experienced positive and negative customer service Situational questions ie. You have to deal with a crisis but are stopped by a coworker who needs help - what do you do? What experience do you have with Mac computers How would you stop a program from launching on start up?
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