Computer Support Specialist Interview Questions | Glassdoor

Computer Support Specialist Interview Questions

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Computer support specialist interview questions shared by candidates

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Describe a time you had to thnik outside the box.

1 Answer

I described moving from an office experience to a telecommute position and having to adapt my resources to fit. I was later ribbed about that by an interviewer as well as other questions much like-> do I like software or hardware better. I answered software because I actually write and enjoy code. That answer was met by comments on how software depends on hardware. This made me realize the answers I was going to give were not going to be right. I kept eye contact smiled and stayed fully engaged with the interviewers. Overall I did not do as well as I wanted in the interview and interviewers took 2 weeks longer to get back with me than they specified.

Why should we hire you?

1 Answer

Have you been doing this long?

1 Answer

why are you not suited for the position you are applying for?

2 Answers

Describe a time you experienced positive and negative customer service Situational questions ie. You have to deal with a crisis but are stopped by a coworker who needs help - what do you do? What experience do you have with Mac computers How would you stop a program from launching on start up?

No unexpected questions, however the amount of screening and interviews were higher than I had previously experienced

I was asked about my experience and then given a problem to solve.

Name a difficult situation with a customer and how were you able to deal with the customer?

(Asked MULTIPLE times): Do you feel comfortable working the night shift?

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