Customer Service Interview Questions in Concord, NC | Glassdoor

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Customer Service Interview Questions in Concord, NC

Customer Service Interview Questions in Concord, NC

As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.

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What are the most acute problems in the Caribbean region?

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Debt, small island economies, crime (drug related)

What would you do in a situation and how would you handle the process and what would be your outcome?

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How would you handle an angry customer?

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things related to customer sevice

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Behind the modem, how would you configure your device to get an IP address?