Direct them in the right direction and offer to lead them to the designated area.
As a customer service trainer with BB&B, the correct answer to this will always be to escort a customer to the item. We Escort so that we can qualify a customer and recommend the best product that will fit their needs
Most difficult and/or unexpected question would have to be selling my cell phone. I know I was applying for the sales associate position but was still caught off guard. Maybe it was because this was my first job interview ever.
It's ok to be honest and say you are nervous. Just smile, look cute and attempt to sell it! Also make sure you DRESS up for your interview. Alot of people came in jeans and sneakers and guess what? NONE OF THEM GOT HIRED! Later on I found out part of the reason why I got the job because I looked very professional.