Contact Center Representative Interview Questions | Glassdoor

Contact Center Representative Interview Questions

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Contact center representative interview questions shared by candidates

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How much salary do you actually want?

1 Answer

I said could you at least give me something to my current pay rate, she smirked and said 'OK'.

There really wasn't any for me..but I am naturally good with conversing with people and building relationships with customers.

1 Answer

what would you say your worst weakness is?

1 Answer

Nothing a very difficult interview. It is a high turnover department, so they sift through a lot of employees.

1 Answer

How do you manage your time. Not difficult, but to me it was unexpected.

1 Answer

Tell me about a time you exceeded expectations for a customer and how they responded.

1 Answer

Typical behavioral questions, nothing unexpected.

Describe a specific time you over came adversity ( those types of questions).

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